Ending the Poverty of Dignity

September 16, 2020
  • Bob Chapman
  • Bob Chapman
    CEO & Chairman of Barry-Wehmiller

在我的记忆中,我从来没有像现在这样关心外围十大菠菜app国家的未来.

Before 2019冠状病毒病大流行和社会动荡使外围十大菠菜app的生活黯然失色 在外围十大菠菜app的新闻媒体和社交媒体渠道中占据主导地位,我经常提到 我对普遍存在的领导渎职行为的担忧 在外围十大菠菜app的社会中以及它在各个方面所产生的影响 our lives.

Now, we find our country in the midst of a level of 比我所见过的更有害、更分裂的言论,确实如此 导致冲突,焦虑和压力的程度已经变得 unsustainable.

We are more divided by issues than united in purpose.

Last 上周,我的朋友比尔·尤里也有同样的担忧,他打电话给我 探索如何治愈当前环境的破碎. 比尔是哈佛大学谈判项目的联合创始人,也是国际畅销书《正规博十大app排名》的合著者.” 他是世界上最重要的冲突解决专家之一 花了近30年的时间在艰难的谈判中帮助对手 find common ground. Bill has visited Barry-Wehmiller to experience Truly Human Leadership. 

In our exchange, I shared my perspective: When 88%有工作的人感觉他们在为一个组织工作 that does not care for them, they do not feel valued. They feel used for someone’s else gain. In business, in politics, in our neighborhoods 在社区,人们常常得不到应有的尊严和 respect they deserve. In turn, it is difficult for those who do not feel cared for to care for others.

外围十大菠菜app如何解决外围十大菠菜app社会正在经历的这种痛苦流行病?

Bill and I both agree that it begins with listening. True empathetic listening, 在哪里一个人真正听到了另一个人的话语和感受. A 倾听能建立同理心,因为它能让外围十大菠菜app从别人的角度看问题。 perspectives. It is the key to all meaningful relationships, as it shows that you respect and care for the person you are hearing.

Several 几年前,当比尔拜访巴里-韦米勒时,他亲眼目睹了 外围十大菠菜app教的关于移情倾听的课程是非常积极的 影响公司内部和团队成员的个人生活. 事实证明,这门课程是如此强大,外围十大菠菜app现在要把它带到 社区和外部组织通过非营利组织,我的妻子 Cynthia and I founded, Our Community Listens, and through Chapman & Co. Leadership Institute, our leadership consulting firm.

At the time, Bill called it “the answer to world peace.” He saw a company trying to facilitate caring as an organizational practice. As he and I 前几天我说过,外围十大菠菜app知道这是解药,可以治疗 anguish in our country right now.

The morning after our conversation, Bill shared an editorial by Thomas Friedman of the New York Times 这优雅地抓住了外围十大菠菜app一直在与世界分享的信息的本质:

Humiliation, in my view, is the most underestimated force in politics and international relations. The poverty of dignity explains so much more behavior than the poverty of money. People will absorb hardship, hunger and pain. They will be grateful for jobs, cars and benefits. But if you 使人感到丢脸,他们会以凶狠不同的方式回应 any other emotion, or just refuse to lift a finger for you. As Nelson 曼德拉曾经说过:“没有人比那些拥有这些的人更危险。 been humiliated.'

By contrast, if you show 人们尊重,如果你肯定他们的尊严,这是令人惊讶的 will let you say to them or ask of them. Sometimes it just takes 倾听他们,但要深入倾听,而不是等着他们来 stop talking. Because listening is the ultimate sign of respect. What you say when you listen speaks more than any words.

Care is the cure, as my friend Tony Schwartz once said. How do we care? By listening.

And as Carol Bruess of St. Norbert University recently told me, “Deep 倾听是羞辱的解药,也是羞辱的对立面.”

I 不要相信外围十大菠菜app国家的这些问题可以通过政府来解决 government. The government can’t mandate empathetic listening or care. It’s a much deeper, complex problem that isn’t about legislation; it’s about the way we experience each other. As I wrote two years ago, what we need is a human revolution in our country and in the world:

The 工业革命从来不是允许人们表达他们的 gifts fully. It was about value creation. The assumption was that good 工资和稳定的工作和福利提高了生活水平和 would create the foundation for happiness.

That’s 这块生意已经错过了,这是外围十大菠菜app外围十大菠菜app的 journey at Barry-Wehmiller. People are capable of doing amazing things 如果外围十大菠菜app给他们一个可以发现的环境, develop, share, and be appreciated for their gifts.

The 人类革命是关于组织领导与 他们自己的人性,承认他们所领导的人的人性. 认识到在他们照顾范围内的人不是数字 一个电子表格,是计算的一部分,等于利润和 失去的,不过是某人的宝贝孩子,理应得到相应的对待. 认识到在他们的护理范围内的人并不公正 功能,而是一个完整的个体他们的能力远远超过 role they are pigeonholed into.

When we treat 人与尊严的尊重和创造机会,通过它 他们可以意识到自己的潜力,并得到赏识,这就是外围十大菠菜app的方式 business, can fix the broken American Dream.

外围十大菠菜app可以平衡经济价值和人的价值,让每个人都受益.

As 外围十大菠菜app反思日益增长的焦虑、抑郁和文化动荡 外围十大菠菜app的国家,外围十大菠菜app必须迅速团结起来,放眼未来 our differences to see the beauty in every precious life. Empathetic listening allows us to see our common ground.

今年早些时候,凯特·墨菲(Kate Murphy)在《外围十大菠菜app》上发表的另一篇文章也抓住了倾听的价值:

When was the last time you listened to someone? Really listened, without 一边想着接下来要说什么,一边低头看手机 or jumping in to offer your opinion? And when was the last time someone really listened to you? Was so attentive to what you were saying and whose response was so spot on that you felt truly understood?

We 外围十大菠菜app被鼓励去倾听外围十大菠菜app的内心,外围十大菠菜app内心的声音和外围十大菠菜app的勇气, 但很少有人鼓励外围十大菠菜app认真而有目的地倾听 other people. Instead, we talk over one another at cocktail parties, work meetings and even family dinners. Online and in person, it’s all 关于定义你自己,塑造叙述和保持信息…

But 人们通常不希望你解决他们的问题,更不用说了 ignore or minimize their feelings. They just want recognition, understanding and, above all, acceptance.

If our 教育机构和商业组织教授的技能 同理心的倾听,如果外围十大菠菜app成为领导者而不是管理者,如果外围十大菠菜app 承担了领导外围十大菠菜app照顾的人的重要责任,外围十大菠菜app 能越过这个焦虑和紧张的世界看到更美好的世界吗 we imagine and know is within our grasp!

What can we do right now, right this moment to begin the change? Listen. To your family, friends and co-workers. To people you don’t know. To people who are different than you are. Expand your circle of care and help others feel cared for.

结束尊严贫困的革命就是这样开始的,要小心谨慎.


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